Clarity Technologies^® (buybestplasma.com) is committed to your complete satisfaction.

Purchases can only be canceled prior to the shipment of the order. Customers cannot cancel an order that is en route. Clarity offers a 14-day swap-out period for defective merchandise. Manufacturer must declare product defective and authorize replacement. In some cases, the manufacturer will need to inspect the merchandise and may repair instead of replacing *

All of our products come with full Manufacturers Warranties. Most include in-home service.

Upon delivery, it is the consumer’s sole responsibility to inspect the product to insure that it is not physically damaged.

DO NOT SIGN the delivery manifest until you have inspected the product. Once you sign for the item, you are signing acceptance of the product physically as is and CANNOT refute the charges for a physically damaged unit from that point forward.

If the merchandise is damaged, please make a notation on the delivery manifest, and have the delivery person sign as a witness to the damage.

If you are refusing the delivery of the TV and it is not damaged, you are responsible for the shipping, handling, and insurance charges for the delivery BOTH WAYS. Please note that a refund will be issued for the cost of the product only. You will NOT be reimbursed for the shipping, handling, and insurance charges.

If your television does arrive damaged please contact our customer service department immediately at 1-425-269-0484 or service@buybestplasma.com so that we can arrange for a replacement to be shipped out.

* Returns are not valid without an RMA (Return Merchandise Authorization) number which has to be obtained by contacting us at 1-425-269-0484